Website Content Checklist: What to Send Your Web Designer Before Day One (2026)
Founder & CTO · · Updated
In this article

The single biggest reason a website project misses its launch date is the content, not the developer. Industry surveys of freelancers and agencies consistently rank late or incomplete client content as the top cause of delays, ahead of technical problems and budget issues. The fix is to gather everything before the build starts and send it in one organized folder. This checklist covers what to send, how to organize it, and why a complete content package is the fastest path to launch.
Why does website content hold up so many projects?
A custom website is assembled from your material, meaning your words, photos, products, and proof. A developer can build the structure in days, but every page waits on something only the business owner can provide. When content arrives in pieces over several weeks, the developer rebuilds the same pages two or three times, the design has to be reworked around new material, and the final polish pass (wording, image choice, consistency) gets done over and over. A project quoted at 30 days turns into 90, and everyone involved ends up doing far more work for the same price. We cover realistic timelines in more depth in how long it takes to build a custom website.
It happens often enough that the industry has a name for it: the content bottleneck. The businesses that launch on time do not necessarily have the most content. They hand over a complete, organized set of it in one delivery.
What should I send my web designer before the project starts?
Send everything in a single shared folder with view and download access, organized into the subfolders below. If you cannot provide an item, say so up front so it can be scoped (for example, stock photography or copywriting) instead of discovered halfway through the build.
1. Brand assets
- Logo files in vector format (SVG, AI, EPS, or PDF) plus a high-resolution PNG with a transparent background.
- Brand colors as hex codes and any fonts you are licensed to use.
- A brand or style guide if one exists, even an informal one.
2. Page copy
- Final, approved text for every page you want, one document per page, named to match your sitemap.
- Your About story, team bios, and headshots with names and titles.
- Service descriptions written in the words customers use when they ask about them.
- Legal copy you are responsible for, such as disclaimers or industry-required notices.
3. Photos and video
- Original, full-resolution images (not screenshots, not images pulled from social media, which are compressed).
- Product photos named to match the product list, one folder per product or category.
- Video files or links you own the rights to, with a note on where each should appear.
4. Products, services, and pricing data
- A single spreadsheet with one row per product or service: name, description, price, category, options, and the matching image filename.
- An exact count of how many products or listings you need live at launch, since most packages cap the number included.
- An export from your current store, point-of-sale, or catalog system if one exists.
5. Proof and trust signals
- Customer reviews and testimonials with permission to publish, plus the reviewer name and business.
- Certifications, licenses, awards, and press mentions with links or files.
- Case studies or before-and-after results with real numbers.
6. Access and accounts
- Who controls your domain name and how to reach the account owner.
- Your current website login if a migration is involved.
- Links to every social profile and your Google Business Profile.
- Share access through the platform itself or a password manager, never by pasting passwords into email or text.
How should I share the files: Google Drive, Dropbox, or iCloud?
Any of the three works, as long as the link is set so anyone with it can view and download, and the folder is organized before you send it. The mistake to avoid is the raw dump: hundreds of unnamed files, duplicate versions, and phone screenshots in one flat folder. Your designer then spends billable hours sorting files that could have gone to building. Name folders to match the six categories above, delete duplicates, and put the final version of each document at the top level of its folder.
How long does a website build take once your content is ready?
ChaseDaddy.com delivers custom websites in 30 days once we have your content. We underpromise and overdeliver, and we can only do that when the materials arrive finished. Sending a complete package on day one is the fastest way to get your site live. Content or changes added after we start building are welcome and quoted before any work begins.
What is usually not included in a flat-fee website package?
Flat-fee packages are priced on a defined scope. Read the scope before you sign, and expect these to be quoted separately almost everywhere:
- Pages or product listings beyond the number included in the package.
- Sourcing images the client cannot provide, including pulling assets out of other platforms.
- Copywriting, when the package assumes you supply final text.
- Training your team on development tools, code hosting, databases, or email services.
- Content or changes added after the build starts, which are quoted before any work begins.
Why do professional websites have a monthly fee after launch?
A modern website is more than a file you upload once. It runs on production hosting, a managed database, an email delivery service for its forms, SSL certificates, and security updates, each with its own account, billing, and maintenance. Free tiers of these services pause when inactive or cap usage, and that is when a business site breaks without anyone noticing. A managed hosting and care plan puts all of it under one predictable monthly fee, with one team responsible for keeping it running. Industry care plans typically range from about 50 to 300 dollars per month depending on what is included.
Owning your code and hosting it yourself is still an option. The trade-off is that the accounts, the renewals, the updates, and the troubleshooting become yours too. For most small businesses, a managed plan costs less than a single hour of paid technical help per month.
How ChaseDaddy.com runs this
Every ChaseDaddy.com build starts with our Project Spec Sheet, a structured intake form that captures your business type, page count, product count, the content you can provide, and a shared folder link. Your build is delivered in 30 days once we have your content, and every package states how many pages and listings are included, so neither side is surprised later.
- Custom Website, 3,500 dollars: up to 8 pages and 25 listings.
- Full Stack plus Social, 11,500 dollars: up to 12 pages and 50 listings, plus 12 months of social media management (12 posts a month across 3 platforms).
- Full Stack plus Social plus CRM, 17,500 dollars: up to 20 pages and 100 listings, plus a white-label CRM.
- Managed Hosting and Care Plan, 79 dollars per month from launch: hosting, database, email delivery, SSL, backups, monitoring, and security updates, fully handled.
To get started, fill out the Project Spec Sheet, compare packages on our pricing page, or book a call with Chase if you want help deciding what your site needs before you gather anything. Every rule above is spelled out in our Terms of Service.
Frequently asked questions
What content do I need before starting a website project?
You need six things: brand assets (vector logo, colors, fonts), final page copy for every page, original full-resolution photos, a product or service spreadsheet with prices and image filenames, testimonials and proof, and access details for your domain and current site. Send them in one organized shared folder before kickoff so the build can start right away.
Why do website projects get delayed?
Late or incomplete client content is the most common cause of website delays. When content arrives in pieces, developers rebuild pages repeatedly and the final design and wording pass happens several times. Delivering all content at once, before the build starts, is the most reliable way to keep a project on schedule.
When does my 30-day delivery start?
ChaseDaddy.com delivers your build in 30 days once we have your content. The deposit reserves your project slot, and the Project Spec Sheet and one organized folder of content are what let us start building. Content or changes added after we start are welcome and quoted before any work begins.
Can I share my website files through Google Drive, Dropbox, or iCloud?
Yes. Any of the three works as long as the link allows anyone with it to view and download, and the folder is organized into clear subfolders such as brand, copy, photos, products, and proof. Avoid unorganized dumps of unnamed files and screenshots, because sorting them adds time and cost to the project.
Why is there a monthly fee after my website launches?
A modern website runs on hosting, a managed database, form email delivery, SSL, backups, and security updates. The ChaseDaddy.com Managed Hosting and Care Plan covers all of that for 79 dollars per month from launch, so nothing lapses, pauses, or breaks because an account was left unattended.
Is training on how to manage the website included?
Every ChaseDaddy.com build includes a recorded 30-minute launch walkthrough. Additional training, and help setting up your own development, hosting, database, or email accounts if you choose to self-host, is billed at our standard out-of-scope rate of 100 dollars per hour.

