Collaborative build process, phase-by-phase delivery

Process transparency

Most agencies vanish after launch. Here is exactly how we don't.

Every phase has a named milestone, a signed sign-off, and a guarantee behind it. You see the work weekly. You own the code. We are reachable when something breaks at 11pm.

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2013Building for founders since
46Live client sites you can visit
$3,500Fixed-price builds start at
YoursEvery account and line of custom code

Package builds: 30-day delivery

For our $3.5K, $9.5K, and $17.5K done-for-you packages. Delivered in 30 days once we have your content. We underpromise and overdeliver.

Step 1

Send your content

You send everything through one form. We confirm the scope in writing, not a verbal handshake, and your 30 days start.

One simple form with your pages, products, and photos
Written scope with named milestones
Page, listing, and revision limits confirmed
Fixed price confirmed, no surprises

Step 2

Design & prototype

You see exactly what the site will look like before a line of code ships. Two rounds of revisions. No surprises at launch.

High-fidelity Figma designs
Brand colors, type, imagery locked
2 rounds of revisions included
Final design sign-off before build

Step 3

Build sprint

A focused build with a private staging URL. Every Friday you see what was built that week. No "trust us", you can click everything.

Custom code (Next.js, no template builders)
Mobile-first, accessibility passes WCAG AA
CRM + lead capture wiring
Weekly Friday demo on staging URL

Day 30

Launch

We coordinate the cutover so the old site never goes dark. New site goes live during low-traffic hours with you watching.

Production deployment to your hosting
DNS cutover with zero-downtime migration
SSL, sitemap, robots, analytics live
Search Console + Google Business synced

After launch

30-day post-launch support

The 30 days after launch are when most agencies disappear. We do not. Defects in what we delivered are fixed free, and the $79/month Care Plan keeps the site running after that.

Bug fixes on delivered scope at no extra charge
Speed + SEO tuning if needed
Live response within 1 business day
Recorded 30-minute launch walkthrough

Enterprise engagements: 12+ weeks

For $50K-$300K mobile app + web + advertising builds. Longer phases, deeper QA, 90-day post-launch support.

Discovery & architecture

Weeks 1-2

Stakeholder interviews across product, engineering, marketing. Written architecture doc with stack decisions, security model, and integration map. You sign off before we touch code.

Design & clickable prototype

Weeks 3-4

Figma high-fidelity designs across iOS, Android, and web. Clickable prototype you can hand to investors and beta users before we build the real thing.

Build sprint (6 weeks)

Weeks 5-10

Two-week sprints with public progress demos every Friday. Production-quality code into your repo from day one. CI/CD running, test coverage growing weekly.

Beta & QA

Weeks 11-12

TestFlight + Play internal testing with your team. Crash analytics, performance budgets, security review, and accessibility audit before the app stores see it.

Launch & 90-day support

Weeks 13+

Coordinated submission to App Store + Google Play. Optional paid acquisition kickoff. 90 days of bug fixes, tuning, and weekly performance reviews at no extra charge.

See enterprise tier pricing

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Six things we put in writing on every engagement

These are the contractual commitments behind the process. They are why service business owners pick us over the alternative.

Signed scope before code

No engagement starts until both sides sign a written Phase 1 Scope Document with named milestones. If the scope is vague, the project is doomed, so we refuse to start work until it is not.

30-day Phase 1 Milestone Guarantee

If we materially miss the first 30-day milestone, you can claim a full refund of your deposit. The full terms are on the Refund Policy page. This applies to every done-for-you and enterprise engagement.

Weekly Friday demos

Every week of the build, you get a live staging URL and a 15-minute video demo of what was built. No "we are 80% done" black-boxes.

Direct access to the builder

You text Chase, not an account manager. Senior-engineer accountability is the whole product. If we ever scale beyond what one builder can deliver, you will know on day one of the engagement.

You own the code

Your custom code is yours once paid in full, and your business accounts stay in your name. Leave at any phase boundary with the paid-for work and your data, no hostage situations.

Post-launch support included

SMB engagements include 30 days. Enterprise includes 90 days. Bug fixes on delivered scope, tuning, and live response are included. New features, new content, and training are quoted up front, never slipped in or surprise-billed.