SMS Messaging

SMS Messaging delivers your message directly to customers' pockets with unmatched visibility. While emails sit unopened and social posts get lost in feeds, text messages get read within minutes. 98% open rates mean your time-sensitive offers, appointment reminders, and urgent alerts actually reach their intended audience.

Two-way conversations turn SMS into a customer service channel. Customers reply to appointment confirmations, ask questions about orders, or respond to satisfaction surveys. All conversations are tracked in your CRM, creating a complete communication history. Support teams see the full context and respond faster than ever.

Automated campaigns run on autopilot. Welcome new customers with a text series, send abandoned cart reminders, follow up after purchases, or nurture leads with educational content. Set up the sequence once and it runs automatically for every new contact. Personalization tokens insert names, order details, and custom data to make each message feel personal.

Compliance is built-in with automatic opt-in tracking, easy unsubscribe, and TCPA adherence. The system maintains consent records, respects quiet hours, and prevents over-messaging. Send with confidence knowing you're following regulations and protecting your business from compliance risks.

Link tracking and analytics show which messages drive action. See delivery rates, open rates, click-through rates, and conversions for every campaign. A/B test message content and send times to continuously improve performance. Integration with your CRM attributes revenue to specific SMS campaigns, proving ROI.